Shipping policy
Processing Time
Orders are processed and shipped Monday–Friday. Orders placed before 2:00pm PT ship the same business day. Orders placed after 2:00pm PT, or on a Saturday or Sunday, ship the next business day. Please allow 1–2 business days for processing before your order ships.
Shipping Rates & Delivery Times
All shipping rates below are listed in USD. Customers outside the United States will see shipping costs automatically converted to their local currency at checkout.
United States
- Standard: $8.00 (free on orders $100+) — 3–5 business days
- Express: $15.00 — 1–2 business days
Canada
- Standard: $19.00 USD — 7–21 business days
- Express: $22.00 USD — 2–3 business days
United Kingdom
- Standard: $18.00 USD — 3–5 business days
Delivery times above reflect transit time only and begin after your order has shipped. Please add 1–2 business days of processing time to estimate total delivery time from the date your order is placed.
International Orders
All duties, import taxes, and customs fees for orders shipped to Canada and the United Kingdom are calculated and collected at checkout. You will not be charged any additional fees upon delivery.
Questions
If you have questions about your order's shipping status, please contact us at support@pinepetalplume.com
.